Most Popular Questions
How can you help me?
We can save your time and help you with writing, editing, proofreading, or rewriting any academic paper. We can write pretty much everything, not only study-related assignments but also marketing, business, or personal texts. We can do research on any subject for any study level and complexity.
What kind of paper can you write?
Any. Our writers are proficient and have vast experience in working with any type of assignment: essay, research paper, review, case study, CV, personal statement, annotated bibliography, analysis, discussion board, thesis, etc.
I have a special task. Can you do it?
We develop presentations, posters, and plans as well as write verses and poems. Even if you have an online test, we are sure we can help you. Just contact our support team via chat, phone, or email for more details.
Is it safe to use your service?
Your privacy is our top priority. We’ve got an SSL certificate to encrypt all transmitted data. We make sure that no one, not even your writer, knows your name or other personal info. We do not share or disclose your details to any third party. You’ll never find your paper in any database. Our website is daily scanned by McAfee SECURE. We also use such vendors as Amazon and Cisco to secure our service.
How can I pay?
You can pay for your order using VISA, MasterCard, all major credit cards, Wire or Local Bank Transfer, and even AliPay.
Should I pay in advance?
Yes, we only work with prepaid orders as we need to guarantee payment for your writer. However, you can place an Inquiry order to make sure we have a writer available to work on your task. We have a 100% money-back policy so you don't have to worry about anything – we’ll take care of your order.
What can I get for free?
You can get a bibliography, outline, and title page absolutely free of charge. In addition, we will make sure your paper is properly formatted according to your citation style requirements. You can send us your template or specific style guidelines; we will use them and follow your instructions to the dot. Moreover, we will also check your paper for plagiarism with our custom-tailored plagiarism-finding software at no additional cost.
What are the benefits of the 1st Class and Superior orders?
The most obvious benefit is having either a top 5 (1st Class) or top 10 (Superior) writer work on your order. Top 5 or top 10 writers have the highest success score, almost 100% success rate on completed orders. Additionally, your order and all your requests will be marked as A priority, and you will get a personal account manager to assist you (VIP support). With the final paper, we will also send you an official quality report proving that your order has been carefully checked and meets your instructions. You will also get SMS updates to track your order’s progress.
Who is my writer?
Your writer is an academic expert who holds a master's or PhD degree in your area of study (or one that is closely related) with 5+ years of experience in writing. We have a very high bar when it comes to hiring writers. Only 2 out of 100 candidates meet and satisfy our quality standards.
How can I be sure that my writer is qualified in my area of study and understands my instructions?
The answer is simple: communicate with them. We can assure you that we will select the most skilled and qualified writer to work on your order. However, you are always welcome to message your writer and get their replies to find out if they understand your requirements as well as your instructions on the order. Moreover, you can choose to receive a draft before completion to be 100% sure you get what you want.
How can I speak to my writer?
You can message with your writer directly on the order profile. However, keep in mind that it may take them some time to answer you as they do not work 24/7, in contrast to our support team. If you urgently need your writer’s reply or want to know an approximate time when they can answer you, ask our support team via order messages, email, chat, or over the phone.
Can I choose a writer for my paper?
Absolutely. You can request the expert you worked with before (your preferred writer) or one of our “tops” to write your order. To do that, just choose the option you need – Preferred Writer, Superior, or 1st Class – before checkout.
Can I request your top writer for my paper?
Quality comes at a price. To get a paper from our top writer, select and pay either for Superior (top 10) or 1st Class (top 5) service. In addition, get an official quality report to make sure the final writing meets the highest quality standards.
Prices & Discounts
How can I get a price quote for my order?
The lowest price we have is $9.00 per page. A page equates to 275 words. The price is calculated based on the number of pages you need, your deadline, level, and type of assignment. The longer the deadline, the lower your study level, the less your order total will be. You can also order some specialties, such as a 1-page draft, digital copies of the sources used, and an official plagiarism report as additional proof that your paper has been written from scratch. Moreover, you can pay extra to get a specific writer to work on your order, either your preferred one or one of our top experts.
Do you have a discount for me?
Sure! If you are new here, use our NEW15 discount code to get 15% off your first order. During the year, we give special seasonal discounts. The price cut can range from 10% up to 30%.
How do I place my order?
Spend less than 5 minutes to fill in the order form. Choose the options you need and provide us with your detailed instructions, add any desired extras, and proceed to secure checkout. That’s all! Additionally, you can go to My Orders and send your writer and our support team any messages or files needed to complete your order.
What should I tell you to get my paper done?
The more details you provide, the more precise your writer will be in following your instructions. 70% of order success depends on how clear and accurate you are in your instructions.
How can I send you all my instructions?
You can choose any convenient way. Send instructions directly on the order via messages, email, call, or chat with us. We are open 24/7 so we are always here to support you.
How do you select a writer to work on my order?
If you want a specific writer to work on your order, you can indicate this choice on step 2 of the order placement. Fill in your preferred writer ID (you can find out your writer’s ID by asking our support team or checking your previous order messages), or you can request one of our top 10 or even top 5 writers to write your paper. You’ll spend a bit extra, but it is surely worth it.
How can I track my order status?
Get a 1-page draft to make sure your writer is on the right track. Moreover, if you pay for Superior or 1st Class service, you will receive SMS updates once your order is paid, assigned to the writer, and completed. Or … simply communicate with your writer or support team on the order. Additionally, inquire about your order in chat, over the phone, or via email 24/7.
Can I change details after order placement?
We ask our clients to send us all instructions right after the order placement or inform us if you are going to send us any details at a later time. However, if you change the instructions after the writer has already started to work on the order, it may call for extra payment. In any event, keep us updated, and we will surely find a solution.
What if I don't like the draft?
The draft is intended to keep you updated; therefore, if you find something wrong, inform us using messages, email, chat, or phone regarding what should be changed. We will closely review your request and the draft to ensure you receive a quality paper that follows all your instructions. Be as precise in your feedback as possible as this will speed up the investigation.
How will I get my final paper?
We will send you an email once your order is completed so you can download the paper following the link from our email or directly from your order profile. If you have any difficulties or need to change the file format (.doc, .docx, .pdf, .pages), simply contact our support team, and they will help you out.
When will I receive my paper?
You set the deadline when placing the order. More than 97% of our orders are completed by the deadline. Some are finished way before the deadline. We would like to give you a chance to carefully review the paper before submission or prepare for your presentation beforehand and get back to us if you need any changes.
My order is due! What should I do?
Contact us in chat, call, or email, or send us a message on the order profile. It may be that our editors are verifying the final writing from your writer and this caused the delay. Sometimes, your writer needs to add some final touches to polish the paper; if you can allow them to finish, we will try to compensate for any lateness after the order is completed. However, if the deadline is due, and you do not need the paper anymore, you will receive a 100% refund.
How can I request changes to my paper?
If you do not like the final paper or there is something that should be improved, provide us with detailed feedback about what is wrong so we can investigate the case and resolve the issue. You have 14 days to request a revision from your writer (unlimited number of times). Superior and 1st Class services have a prolonged revision deadline, 45 and 90 days, respectively. The writer will definitely correct any mistakes that fall within the initial instructions. If additional work is needed, then we may ask you to pay extra to get your revision done.
Data Security & Quality Assurance
Can I be sure my data is secure?
All the details you share with us as well as your final paper are safe as we use 256-bit encryption to transmit and store your data. Plus, we never disclose or share your personal and order details as well as final writing with any third party. We also use Amazon, Cisco, and McAfee to ensure our website security.
Is it OK to send you my login details?
Sometimes, you may need to give your writer login details from your university student portal to read instructions and materials or view details that cannot be copied or resent. In this case, we strongly advise you to share them only with your preferred writer or change your password after order completion just to be on the safe side. However, none of our clients in the past 10 years have reported any abuse of their login details.
How can I be sure you will follow my instructions?
Our mission is to provide you with a high-quality paper. Nevertheless, if you want to control the whole process, request a draft before order completion and communicate with the writer if you want to be involved in the writing process. In any event, we will do our best to delight you with the quality of the writing.
Are your papers original?
All of our papers are original and written from scratch based on your instructions. We have developed our own custom-tailored software to check our papers for plagiarism. It is 100% safe to use this tool as the paper is not shared with any third parties or submitted to any database such as Turnitin. To make sure your paper is original, you can order an official plagiarism report. We guarantee that we will issue a 100% refund if there is any plagiarism in one of our papers.
I need to use sources and follow a certain citation style. Can you do this?
Sure! Just let us know the sources you want to use if you have a specific list or requirements for them. The writer will use either yours or find the best-suited materials to write an order based on your instructions. In addition, you can order digital copies of the sources used to get ready for the class or to check the paper on your own. As for the citation style, our writers are skilled in any academic style (MLA, APA, Harvard, Chicago, OSCOLA, AMA, and so on). If you need some special citation style, upload your guidelines, and we will follow them.
What if I don't like my final paper?
Request a revision or share your feedback with us in any convenient way (message on the order, chat, email, or call us). We will do our best to ensure you are satisfied with the service. However, please provide us with a detailed list of what was wrong or should be improved, and give us some time (a few hours) to investigate your issue and arrive at the best solution. We guarantee your money back if your paper was poorly written, though we do everything possible to provide you with top-notch writing.